us2us Mail

SUPPORT

No rush. Help is here.

Common questions about trying us2us Mail and the limits of the current version.

Can my new address receive email?

Not yet. Web registration reserves your address and creates an account pending setup. Don’t share it for receiving email before the mail service is available.

Can I connect my existing email account to the desktop app?

Yes. Choose manual IMAP in Add account and enter your address, existing password and provider’s IMAP/SMTP server details. Device and key setup for a web-created @us2usmail.com account is a separate flow.

Why are there no notifications?

Notification-free operation is a core choice. There is no push, sound, vibration or badge. We want you to open your inbox on your own time.

I forgot my password. What can I do?

Web password recovery is not available in this early version. Keep it in a trusted password manager. Never send your password or another account’s credentials to support.

How do I delete my account?

Sign in on the web and use the deletion section on My account. Your password is required again; the address is never reassigned.

Can I add Gmail and other IMAP accounts?

Multiple manual IMAP accounts and separate folder trees are supported. Use a password or app password accepted by your provider. Google sign-in is limited to registered test accounts; Microsoft publisher verification is pending.

Let’s take a look.

Write to us without including passwords or private email content.

support@us2us.app ↗
Create your address ↗Download ↗Security ↗

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